We believe so strongly in the quality of our products that we provide up to 3 years replacement warranty on our covers, in addition to the standard pro-rated industry standard warranty.
WARRANTY INFO
Elite Pool Covers has been manufacturing pool covers in Australia for over three decades, designed to endure the harsh conditions of our scorching summers. We ensure that all our products go through rigorous testing to guarantee their durability and longevity for our customers.
Blankets
The Manufacturer warrants for the period of 5, 8, 10 and 12 years (to the original customer) from date of purchase of original Pool Blanket
To lodge a warranty claim fill the form out below and supply images of your issues, including showing a photo of the cover over the whole pool.
If required: the Pool Blanket may need to be returned to the Manufacturer within warranty period by original customer (at customer's sole expense).
Manufacturer will, in the event that after Manufacture’s examination should disclose the Pool Blanket to be defective in Workmanship or material, at its option ether repair or alternatively replace the Pool Blanket. In the case of replacement, no charge will be made within the first 12 months of ownership.
Blankets
Elite Pool Covers offers :
Prestige Pro rata 12 years Full Warranty 3 years
Deluxe Pro rata 10 years Full Warranty 2 years
8 Year Pro rata 8 years Full Warranty 1 years
Essentials Pro rata 5 years Full Warranty 1 year
Rollers
Elegance Easy roller Pro rata Warranty 12 years Full Warranty 5 years
Platinum Easy roller Pro rata Warranty 10 years Full Warranty 3 years
Deluxe Easy Roller Pro rata Warranty 8 years Full Warranty 2 years
Standard Roller Pro rata Warranty 6 years Full Warranty 2 years
As per all warranty’s there are conditions
Please contact Elite with any questions.
Please check your terms and conditions.
Ordinary wear and tear is not a defect in workmanship or material and the manufacture is not liable for same.
Subject to any statutory rights the original customer may have. Manufacturer will not be liable for any incidental or consequential losses or damage resulting from any defect in workmanship or material. The purchaser shall install, maintain and use in accordance with Manufacturer’s instructions.
To lodge a warranty claim, please fill out form below.
You will need proof of purchase and image of the issue you are experiencing.
Please read the warranty guide (click button) before lodging a claim to ensure you have done everything to prevent issues with your product.
